Frequently Asked Questions
What if I forgot my username/password?
If you forgot your username and/or password, then click on the link(s) below that apply to you:
How do I download the videos that I've purchased?
Simple! Login to your account and click on "My Downloads" under the "My Account" menu item.
How do I watch the videos online?
Make sure you're logged in to your account, and then select the video category from the menu. Then click on any of the videos that you want to watch, and voila- you're watching your videos!
What happened to the older videos?
When we rebuilt the site with the new platform, we didn't import some of the older videos. However, if you had purchased the older video sets, they are available in the "My Downloads" area.
How do I see my previous orders?
Once you are logged in, check out the "Order History" link under the "My Account" menu item.
How can I change my password?
Once you are logged in, you can change your password in the "Change Password" link under the "My Account" menu item.
Where have some of the older features gone?
In the past, we had several features that complicated the site. Some of the features weren't used as frequently and added excessive links to the menu heirarchy. Therefore, we got rid of some of the older features and streamlined the menu items.
Where the hell has TFW been?
I have a broken vertebrate in my back, which has limited the amount of grappling that I've done in the past few years. It's been an issue for years, but really got more problematic in the past few years. Also, the site was attacked by a group of hackers who made quite an impact on our site. Having built the previous site on older software platforms, it was quite a hassle to try to cleanse the site- so we rebuilt it on a newer platform.
There are a million excuses. Whatever. We're back online now.